Petite Plume Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Can I send my return back myself?

Yes, you can forgo our label charge of $7.00 and send the item back at your own expense. Please include your order number and the reason for the return/exchange instructions inside the package. Send the item(s) to the following address:

Petite Plume Returns

2200 Decatur St
Richmond, VA 23224

What items are returnable?

  • Items purchased in the last 20 days.

What items are non-refundable?

  • Items marked as final sale, monogrammed items and face masks. 
  • Free gifts or promotional items with retail value.
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